RESIDENTIAL TARIFF
The Residential Tariff is allocated to residential electricity mains, with up to 250kVA fuses. Subcategories:
- Non-Timed Residential Tariff (Г1) with 24-hour flat charge, throughout the year
- Time-based Residential Tariff (Γ1N), known as Night Tariff, with a Day Zone and Night Zone billing difference. Billing zones are common to all Providers.
NIGHT TARIFF ZONES
WINTER PERIOD
1st November up to 30th April
- Interconnected Network (Mainland and connected islands) : 02:00 – 08:00 , 15:00 – 17:00
- Non-interconnected islands : 02:00 – 08:00 , 5:30 – 17:30
SUMMER PERIOD
1st May up to 31th October
- All areas : 23:00 – 07:00
CONTINUOUS HOURS
All year long
- Refers to G1N connectiong with starting year up to 1998 at certain regions where the necessary network infrastructure doesn’t exist : 23:00 – 07:00
For meter type, you can check your bill. The first method concerns your billing program (e.g. Elpedison’s “Energy Family Night” program), or alternatively by checking the meter’s display panel in your clearance bill. The meter, which records 2 consumption zones, works with two counters. The one with the M mark is for the Reduced Bill (Night) and the second with the K mark is for the regular bill (Day). Zone change can be checked depending on the date, the hours when the start and pause of the counters changes respectively.
If you are a tenant of the property, you will need the consent of the owner. in any event, you can contact the relevant DEDDIE office that serves your area, having with you an electricity bill, your ID and TIN certificate. Your participation in the replacement cost of a meter amounts to € 34 plus VAT.
For information on which DEDDIE office you need to visit and for any additional clarification you can call at 11500, Customer Information Call Center of DEDDIE S.A.
SOCIAL RESIDENTIAL TARIFF
According to the no. Δ5-ΗΛ/Β/Φ29/16027/6.8.10 Decision of the Minister of Environment, Energy and Climate Change, as amended by no. ΥΠΕΝ/ΥΠΡΓ/892/152/08.01.2018 Decision of the Minister of Environment and Energy, Social Residential Tariff (ΚΟΤ) is provided for the protection of vulnerable consumer groups.
In the revised conditions for joining the KOT, a Special Large Family Tariff (ΓΤ) has also been included. The ΓΤ tariff, as it existed, was abolished in accordance with the Government Gazette 242/01.02.2018.
ΚΟΤ is valid and is applied in common by all Suppliers with a common pricing policy, as it has been published.
Beneficiaries may submit their application for inclusion in KOT to EDIKA S.A. The meter must necessarily and exclusively concern the main residence and the bill be in the name of the applicant or his/her spouse. Each subsequent year, the beneficiary needs to re-apply for inclusion in KOT in order to recheck the conditions fulfilled, otherwise his inclusion is discontinued and he returns to the applicable pricing of his Provider.
VULNERABLE CUSTOMER REGISTER
The no. Δ5-ΗΛ/Β/Φ1.21/12112/20.06.2013 (Government Gazette Β’ 1521/21.06.2013) Decision of the Ministry of Environment, Energy and Climate Change defined the criteria, the conditions and the procedure for the inclusion of an Electricity Supply Customer in the Vulnerable Customer Register.
Consumers who are included in the Vulnerable Customer Register are protected by securing:
- repayment deadline of at least forty days
- possibility of partial and interest-free repayment of bills
- suspension of the Supplier's ability to proceed with a power outage due to debts for the months of November to March, July and August
- stricter conditions for the termination of the supply contract by the Supplier
Applications for inclusion in the Vulnerable Customer Register are filed annually from 1 October to 15 December, starting from the beginning of the following year. Beneficiaries can also submit their Applications after this time has passed, but inclusion will be considered for the remainder of the year following the completion of the data review.
Through the website of DEDDIE S.A. all eligible customers may apply for inclusion in the Vulnerable Customer Register, regardless of the Electricity Supplier that they have chosen.
Learn about the conditions, the supporting documents and the inclusion process at the following link https://www.deddie.gr/el/upiresies/eualwtoi-pelates